PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

At My Favourite Sandwich (“we”, “us”, “our”), accessible from www.myfavouritesandwich.co.uk, protecting the privacy of visitors to our website is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

This Privacy Policy explains how we handle information collected through our website. Where you interact with us through other channels (such as in person or via third-party ordering platforms), separate privacy terms may apply.

At My Favourite Sandwich (“we”, “us”, “our”), accessible from www.myfavouritesandwich.co.uk, protecting the privacy of visitors to our website is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

This Privacy Policy explains how we handle information collected through our website. Where you interact with us through other channels (such as in person or via third-party ordering platforms), separate privacy terms may apply.

Consent

Consent

By using our website, you agree to this Privacy Policy and consent to the collection and use of information in accordance with it.

By using our website, you agree to this Privacy Policy and consent to the collection and use of information in accordance with it.

Information We Collect

Information We Collect

When you interact with our website, we may collect information directly from you as well as certain technical information generated automatically through your use of the site.

Information you provide to us
We may collect personal information when you:

  • Submit a contact form

  • Subscribe to our newsletter

  • Make an enquiry

  • Interact with site features

This information may include:

  • Name

  • Email address

  • Phone number

  • Message contents or attachments

  • Any information you voluntarily provide

Information collected automatically
We automatically collect certain technical and usage information when you access the website. This may include:

  • IP address

  • Browser type

  • Device details

  • Referring or exit pages

  • Pages visited and timestamps

  • Interaction data

This information is collected through hosting infrastructure, analytics tools, cookies, and standard server logging processes, and is used to operate, secure, analyse, and improve the website.

When you interact with our website, we may collect information directly from you as well as certain technical information generated automatically through your use of the site.

Information you provide to us
We may collect personal information when you:

  • Submit a contact form

  • Subscribe to our newsletter

  • Make an enquiry

  • Interact with site features

This information may include:

  • Name

  • Email address

  • Phone number

  • Message contents or attachments

  • Any information you voluntarily provide

Information collected automatically
We automatically collect certain technical and usage information when you access the website. This may include:

  • IP address

  • Browser type

  • Device details

  • Referring or exit pages

  • Pages visited and timestamps

  • Interaction data

This information is collected through hosting infrastructure, analytics tools, cookies, and standard server logging processes, and is used to operate, secure, analyse, and improve the website.

How We Use Your Information

How We Use Your Information

We use collected information to:

  • Operate and maintain our website

  • Improve and personalise user experience

  • Analyse how visitors use the site

  • Respond to enquiries

  • Send updates or marketing communications (where you have opted in), and allow you to withdraw consent or unsubscribe at any time.

  • Detect and prevent misuse or fraud

We use collected information to:

  • Operate and maintain our website

  • Improve and personalise user experience

  • Analyse how visitors use the site

  • Respond to enquiries

  • Send updates or marketing communications (where you have opted in), and allow you to withdraw consent or unsubscribe at any time.

  • Detect and prevent misuse or fraud

Cookies

Cookies

Our website uses cookies to enhance your experience. Cookies may store information about:

  • Visitor preferences

  • Pages accessed

  • Browser/device information

You can disable cookies through your browser settings. Note that some website functionality may be affected.

Our website uses cookies to enhance your experience. Cookies may store information about:

  • Visitor preferences

  • Pages accessed

  • Browser/device information

You can disable cookies through your browser settings. Note that some website functionality may be affected.

Third-Party Services

Third-Party Services

We may use third-party platforms and service providers to operate and improve our website and services. These providers may process certain information on our behalf.

Analytics & Marketing Tools
We use analytics and marketing tools (such as Google Analytics and social media platform integrations) to understand website usage and improve performance. These tools may collect interaction data through cookies or similar technologies. Their processing of data is governed by their own privacy policies.

Payment Processing
Payments and certain transactional data may be processed through third-party platforms such as Square. We do not store or have access to full payment card details. These providers handle data in accordance with their own security and privacy standards.

Email Marketing Platforms
If you subscribe to communications, your contact details may be processed by email marketing providers used to send newsletters or promotional messages. You can unsubscribe at any time using the link included in communications.

We may use third-party platforms and service providers to operate and improve our website and services. These providers may process certain information on our behalf.

Analytics & Marketing Tools
We use analytics and marketing tools (such as Google Analytics and social media platform integrations) to understand website usage and improve performance. These tools may collect interaction data through cookies or similar technologies. Their processing of data is governed by their own privacy policies.

Payment Processing
Payments and certain transactional data may be processed through third-party platforms such as Square. We do not store or have access to full payment card details. These providers handle data in accordance with their own security and privacy standards.

Email Marketing Platforms
If you subscribe to communications, your contact details may be processed by email marketing providers used to send newsletters or promotional messages. You can unsubscribe at any time using the link included in communications.

Data Protection Rights
(UK & GDPR)

Data Protection Rights
(UK & GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, contact us using the details below. We aim to respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, contact us using the details below. We aim to respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Children’s Information

Children’s Information

We do not knowingly collect personal data from children under 13. If you believe a child has provided information via our website, please contact us and we will remove it promptly.

We do not knowingly collect personal data from children under 13. If you believe a child has provided information via our website, please contact us and we will remove it promptly.

Changes to This Policy

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact:

My Favourite Sandwich
141 Commercial Street, London, England, E1 6BJ
info@myfavouritesandwich.co.uk

If you have any questions about this Privacy Policy or how we handle data, please contact:

My Favourite Sandwich
141 Commercial Street, London
England, E1 6BJ
info@myfavouritesandwich.co.uk